Shipping policy

Orders placed on BadMood will be processed within 1-3 business days, excluding weekends and holidays. We strive to fulfill orders promptly, and you will receive a confirmation email with tracking information once your order is shipped.
We offer a variety of shipping methods to cater to your needs. The available options will be presented at checkout. Please note that the shipping timeframes provided are estimates and may vary based on your location, courier delays, and other external factors.

For orders within the United States, we primarily use reliable carriers to ensure timely and secure delivery. Standard shipping generally takes 3-7 business days, while expedited options are available for quicker delivery.

BadMood proudly offers international shipping to bring our products to customers worldwide. Shipping times for international orders may vary depending on the destination and local customs processes. Please be aware that international customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Once your order is shipped, you will receive an email containing the tracking information. This allows you to monitor the status and location of your package in real-time.

Shipping costs are calculated based on the weight of your order and the chosen shipping method. You can view the shipping costs at checkout before completing your purchase.

Please double-check your shipping address and selected items before confirming your order. Once an order is processed, we may not be able to make changes. If you notice any errors, contact our customer service team immediately for assistance.

While we make every effort to ensure timely delivery, BadMood is not responsible for delays caused by unforeseen circumstances, such as weather, natural disasters, or other events that may impact the transportation and delivery process.

BadMood is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you encounter any issues with the delivery of your order, please contact the carrier directly or reach out to our customer service team for assistance. If you have any questions or concerns about our shipping policy, feel free to contact us at Managment@badmoodhq.net. Thank you for choosing BadMood!